Hello, and welcome to IBAC's fourth quarter, four-year, 2026 earnings conference call. At this time, all participants are in a listen-only mode. After the speaker's presentation, there will be a question-and-answer session. To ask the question during the session, you will need to press star-1-1 on your telephone. You will then hear an automated message advising your hand is raised. To withdraw your question, please press star 1-1 again. To note, there is an accompanying presentation available on the IBEX Investor Relations website at investors.ibex.co. I would now like to hand the conference over to Mr. Bradbury, Investor Relations for IBEx. Sir, you may begin. Good afternoon, and thank you for joining us today. Before we begin, I want to remind you that matters discussed on today's call may include forward-looking statements related to our operating performance, financial goals, and business outlook, which are based on management's current beliefs and assumptions. Please note that these forward-thinking statements reflect our opinion as of the date of this call, and we undertake no obligation to revise this information as a result of new developments which may occur. Forward-looking statement are subject to various risks, uncertainties, and other factors that could cause our actual results to differ materially from those expected and described today. For a more detailed description of our risk factors, please review our annual report on Form 10-K filed with the U.S. Securities and Exchange Commission on September 10, 2026, and any other risk factors we include in the subsequent filings with the SEC. With that, I will now turn the call over to IBEX CEO, Bob Deccan. Thanks, Greg. Good afternoon, and thank you all for joining us today as we review our fourth quarter and fiscal year 2026 results. I am pleased to report that our fourth quarter marked another period of outperformance, continuing the momentum we have built throughout fiscal 2026 as we further expanded our differentiation while creating additional separation between IBEX and the rest of the traditional BPO market. We delivered record fourth-quarter revenue, growing 12% to $164.3 million, bringing our full-year organic revenue growth to 15%, or $644.1 million. We also did this while generating full-year records for adjusted EBITDA, EPS, adjusted EPS operating cash flow, and free cash flow. The quarter also marked our sixth straight quarter of double-digit revenue growth. These results demonstrate the strength of IBEX and the separation we have from the competition. We have created a powerful flywheel that enables us to consistently outperform the market. It starts with our differentiation and proven track record, which enables us zu win trophy new logo clients across key verticals. We then operationally outperform our competition, allowing us to rapidly take significant market share. As a result, we've built a business with best-in-class client retention rates. The proof points of our flywheel are clear. In Q4, our new logo engine accelerated considerably. During the period, we added nine new trophy logos, bringing our annual total to 17 wins across multiple verticals and geographies. For the year, revenue from our top 5, top 10, and top 25 clients grew 24%, 22%, and 15% respectively. This growth represents market share we are taking from our competitors. I am proud to report that IBEX was named Partner of the Year by three different Fortune 500 companies, all of which are top 10 clients, highlighting that our clients clearly recognize the impact of our solutions on their business outcomes. In fiscal 2026, we recorded revenue and client retention rates north of 99%, indicating our ability to deliver not just for a select few clients, but across our client base. Additionally, our client net promoter score remains world-class at 71. While our financial results already underscore this point, it is another strong validation that our clients remain incredibly supportive of the work we are doing. On the topic of growth, earlier this year, we announced our target of growing the health tech vertical into a $100 million business by the end of the fiscal year. During the fourth quarter, the segment grew 42% to $29.4 million and grew 38% for the full year to $114 million, significantly surpassing the revenue goal we set for the business. What makes that performance especially compelling is that this growth has been built organically and will continue to be one of IBEX's most important growth vectors in fiscal 2027 and beyond. While health tech represents a large and important vertical to us, it also serves as a strong showcase of our proven ability to build and scale new verticals organically across new geographies, further validating our ongoing investment and expansion into additional high-growth markets. One attribute of IBEX that I am particularly proud of is our ability to improve as we grow. That applies to our business, our team, and our brand. I am pleased to report that our employee net promoter score increased this year from an already impressive 77 to 82, with a 95% participation rate, putting us in unprecedented territory, not only amongst traditional BPO peers, but across all industries. This is an important part of our competitive moat and a foundation for our ability to consistently outperform the competition. Fiscal 2026 also marked a transformational step forward in defining a new era of BPO, one powered by AI agents. Our strategic partnership with Sierra AI firmly establishes IBEX as a leading provider of AI agents. We bring an integrated solution to market that enables us to deliver both effective AI agent call containment and high levels of customer satisfaction. Many studies, including one by MIT, have highlighted that AI agent solutions often fall short on ROI or deliver poor-quality interactions. Our solution is designed to deliver both significant cost savings and high-quality AI-driven interactions. It combines a best-in-class AI agent engine with our best- in-class business insights to create customer journeys that deliver the end. And we formalized the strategic partnership in late January and announced it publicly in May. In that short period of time, we have achieved tremendous traction across both new and existing clients, demonstrating that our AI strategy is translating into a transformational success for our clients and IBEX. The following are four distinct and meaningful case studies that highlight the progress we are making at AI Speed. In the first, IBEX beat out a pure play AI technology company, a SaaS technology company and a traditional multi-billion dollar BPO peer to win and launch an AI agent partnership with Philippine Airlines, an existing IBEx client. We won the proof of concept in Q4 and reached full-scale deployment at the start of fiscal 2027. During the proof-of-concept phase, IBEX launched an AI agent solution in three languages, English, Tagalog, and Taglish, achieved resolution rates above 20% and delivered CSAT above 4.7 out of 5.0, on par with our traditional human agents while our competitors struggled. Importantly, and consistent with our thesis going in, this solution is not cannibalizing our revenues. As we continue to be a critical partner, we are able to take share from our BPO competitors on the human agent side. This is a significant net win and a strong early proof point of how we intend to win in the evolving BPO 3.0 market. The second example is with BJ's Wholesale, a new trophy client win in which we led with our AI solution, not traditional BPO. We launched in June and achieved impressive results in weeks, not months. We are attaining resolution rates above 40% and CSAT scores above 4.7 out of 5.0, exceeding the human agent scores delivered by the client's legacy BPO vendor. Based on the outstanding performance and the strength of the partnership we have forged, we now anticipate launching traditional human agents in the first half of fiscal 2027. This adds another dimension to our powerful land and expand model. We believe BJ's is a great illustration of our ability to lead with AI, deliver meaningful client outcomes, and then win additional business, proving that our AI agent solutions are not merely an ancillary offering, but a leading solution that will drive future growth. A third example comes from deploying Sierra AI on our digital customer acquisition business. In this case, we are leveraging AI agent solutions we built to take inbound call volume that were previously handled through traditional IVR and converting them into incremental sales opportunities for our human agents. This creates a virtuous cycle. We are easily able to scale to answer all the call volume generated through our own digital marketing efforts, efficiently convert them into additional revenue opportunities, and reinvest in new digital marketing campaigns to further expand this growing business. The last and fourth example highlights the strength of our partnership. Not only are we winning new business by leading with the IBEX Sierra solution, but we are also winning traditional CX business through the partnership. Earlier in the year, Sierra introduced us to a leading luxury activewear brand seeking the right partner to scale human agent support alongside its AI solution as the brand experiences hyper growth. Based on the strength of Sierra's partnership and the trust it had developed with the client, we signed and launched a proof of concept within 30 days. Following our outperformance versus the incumbent vendor, we sign a long-term agreement and are now executing an aggressive ramp. This is a great example of how our traditional BPO can work and now move at the speed of AI, not BPO. Each of these four solutions are driving incremental growth for IBEX. And we currently have double-digit client deployments with our AI agent solution spread across five verticals, creating additional vectors of growth. importantly we have now turned the perceived threat of ai for bpos into an important growth opportunity for ibex the result is a business that is strategically built for today and tomorrow for many quarters we have demonstrated our ability to outperform the traditional bpo market on the human agent side of the business, now we have created the ability to deliver best-in-class AI agents as well, which gives us confidence in our ability to continue to deliver on our growth trajectory, both near-term and long-term. To summarize, we will look back on fiscal 2026 not only as another banner year across the business, but also as the start of something greater. We began to define the new era of BPO, BPO 3.0, and we are confident in our ability to build on this momentum and solidify IBEX's industry leadership position. I firmly believe our business today is stronger than ever and that we are best positioned for the future. Lastly, I want to thank my team for their tireless efforts in making IBEX the best in the industry. With that, I will now turn the call over to Taylor to go into more detail on our fourth quarter and fiscal year 2026 financial results and guidance. Taylor? Thank you, Bob, and good afternoon, everyone. Thank you for joining the call today. In my discussions of our fourth quarter and fiscal year 2026 financial results, references to revenue, net income, and net cash generated from operations are on a U.S. gap basis, while adjusted net income adjusted earnings per share, adjusted EBITDA, and free cash flow are on an non-gap basis. Reconciliations of our U. S. gap to non- gap measures are included in the tables attached to our earnings press release. Turning to our results, we had a strong fourth quarter across many key operating metrics, including revenue, adjusted EBITDA, EPS, and free cash flow. This was our sixth consecutive quarter of double-digit revenue growth, resulting in top-line growth of 12% for the quarter. Our differentiated solutions and execution are clearly separating us from the traditional BPO PAC. Fourth quarter revenue was $164.3 million, up from $147.1 million in the prior year quarter. Revenue growth was driven by vertical growth in health tech of 42%, technology of 27%, travel, transportation, and logistics of 18%, retail and e-commerce of 7%, with help from growth in our AI agent solutions. We continued to win and grow in all geographic markets during the quarter. Our onshore region grew 15% compared to the prior year quarter, driven by clients won and launched during fiscal year 2026, including several clients in our higher margin health tech vertical. Our highest margin offshore region grew 14% from the prior year quarter, and our nearshore locations grew 2%. Offshore revenue comprised 50% of total revenue, allowing us to maintain our strong gross margin of 28.6% for the quarter. Onshore revenue expanded to 28% of total revenue from 27% in the prior year quarter. Our higher margin digital and omnichannel services also continue to strengthen, growing 12% versus the prior year quarter to 82% of total revenue. This continued mixed shift reflects the growing contribution of our digital and AI enabled solutions and reinforces the strategic and financial impact as deployments begin to scale. We have structurally built IBEX so that our growth vectors are our highest margins regions, services, and vertical markets, and we expect that we will continue to be successful driving long-term margin growth. Fourth quarter gap net income was $8.7 million compared to $9.6 million in the prior year quarter. Results were primarily driven by training expenses related to the many new client wins in the quarter and temporary impact of work transferring from nearshore to offshore delivery centers, as well as the impact of higher fuel prices on utility and transportation expenses particularly in our offshore region our gap results also include 2 million of lease termination losses and severance expense associated with a shift of work from our near shore to offshore regions as well as impairment losses and asset disposal gains our tax rate was 10 versus 19 in the prior quarter primarily attributable to changes in revenue mix across our taxable jurisdictions and discrete tax items including a favorable resolution of an uncertain tax position during the current year. Fully diluted GAAP EPS was 59 cents, down from 66 cents in the prior year quarter. Moving to non-GAAP measures, adjusted EBITDA decreased slightly to $20.2 million, or 12.3% of revenue, from $20,500,000, or 13.9% of revenue for the same period last year, and driven primarily by the expenses related to new client wins, the temporary impact of work transferring from nearshore to offshore, as well as the impact of higher fuel prices. We expect adjusted EBITDA margins to return to expanding in the first quarter of fiscal year 27. In addition to our customary non-GAAP adjustments of stock-based compensation and foreign currency gains and losses, our non-GAP results also exclude the $2 million of lease termination losses, severance expense impairment losses, and asset disposal gains discussed above. Net income remained consistent at $12.7 million when compared to the prior year quarter. Non-GAAP fully diluted adjusted earnings per share was $0.85 compared to $0,87 in the prior year quarter, As a company, we're pleased with the client diversification we've established over the last several years. For the fourth quarter of fiscal year 2026, our largest client accounted for 9% of revenue, and our top 5, top 10, and top 25 clients represented 33%, 53%, and 75%, respectively, of overall revenue, compared to 36%, 54%, and 79%, respectively, of overall revenue in the prior year quarter, representative of a well-diversified client portfolio, which continues to diversify with new clients. Over the past decade, we've done a tremendous job of not only retaining our top 25 clients, but also winning and growing new strategic clients. Two great examples of this are two of our signature client wins from fiscal year 25 growing into top 25 clients and one of our signature client wins from fiscal year 24 growing into a top 10 client. Switching to our verticals, health tech grew 42% and increased to 17.9% in the fourth quarter revenue versus 14% in a prior quarter. Technology grew 27% and increased to 8.4% compared to 7.4%. Travel transportation logistics grew 18% and increased to 14.5% compared to 13.8%, and retail and e-commerce grew 7% and comprised 24.2% of total revenue compared to 25.3% in the prior year quarter. These increases were driven by continued growth in multiple offshore geographies and our continued ability to win significant new clients in these verticals. Conversely, our exposure to the lower margin telecommunications vertical decreased to 9.4 percent of revenue for the quarter versus 10.9 percent in the prior year quarter as we see lower volume from legacy carriers revenues from the fintech vertical were up three percent and represented 9.7 percent of revenues for the quarter versus ten point six percent in the prior quarter moving on to our full year results we achieved record full year revenue adjusted EBITDA EPS adjusted EPS operating cash flow and free cash flow for fiscal year 2026 Fiscal year 2026 revenue was $644.1 million, an increase of 15.4% from $558.3 million in the prior year. Revenue growth was driven by vertical growth in health tech of 38%, technology of 26%, travel, transportation, and logistics of 17%, and retail and e-commerce of 14%, along with accelerating growth in our digital acquisition business and our AI agent solutions. during fiscal year 2026 these ai enabled offerings progressed from an emerging growth vector to becoming a more meaningful contributor to our results supporting both new client wins and expansion within our embedded base we grew in both our onshore and offshore regions throughout the year our on-shore region grew 25 compared to prior year driven by growth of several clients in our higher margin health tech vertical in our high margin ai agent solutions and digital acquisition business. Our highest margin offshore region comprised 51% of total revenue and grew 16% compared to prior year. Revenue from our nearshore locations grew 5% compared to the prior year fiscal year. 2026 net income increased to 46.3 million versus 36.9 million in the prior year. The increase was primarily driven by the continued revenue growth and operating leverage gained from SG&A expenses. Our effective tax rate was 14.7% versus 19.7 percent for fiscal year 2026 which was attributable to changes in revenue mix across our taxable jurisdictions and discrete items recognized in the current year excluding the discrete tax benefits from stock based compensation and favorable resolution of uncertain tax positions our effective tax rate would have been eighteen point two percent for Fiscal Year 2026 we expect our normalized tax rate going forward to be in a 20 to 22 percent range benefiting from higher net income and lower diluted shares outstanding our gap fully diluted earnings per share increased 32.8 percent to three dollars and thirteen cents reviewing our non-gap measures for the full year adjusted eva dot increased to a record of 82.4 million compared to 72 million for the prior year adjusted ebitda margin was 12.8 for fiscal year 2026 consistent with 12.9 for the power year adjusted debt income increased 21 to 52.2 million compared to $43 million in the prior year. Non-GAAP fully diluted adjusted earnings per share increased 28 percent to $3.52 compared to 2.75 cents. The increase in non-GAap adjusted net income and non-GAP fully-diluted earnings per share was primarily driven by the top and bottom line operating performance discussed earlier in our lower tax rate and share count. Moving to cash flow, net cash generated from operating activities was a record 59 million for fiscal year 2026 compared to 45.7 million for fiscal year 2025 which was driven by an increase in our revenues and profitability offset by a higher use of working capital our dsos were 69 days to the quarter down from 72 days at the end of last year we expect our dso's to remain stable in the low to mid 70s on a go forward basis capital expenditures were 27.8 million or 4.3 percent of revenue for fiscal year 2026 versus 18.4 million or 3.3 percent of revenue in the prior year this increase was primarily driven by expansions in our offshore regions and purchases of i.t and telecommunications equipment to support the company's continued growth free cash flow for fiscal year 20 26 was a record inflow of 31.2 million compared to an inflow 27.3 million in the prior year the increase was primarily driven by the increase in net cash generated from operating activities offset by the planned increase in capital expenditures. We're proud to have achieved record cash flow levels while investing for high growth. During the quarter, we repurchased 143,000 shares for $4.3 million at an average price of $29.83, bringing our fiscal year share repurchases to 453, 000 shares for $14.4 million at an averaged price of 31.70. On May 11, 2026, the board authorized a new share repurchase program for $20 million, and the total amount available for repurchases as of June 30, 2026 was $17.9 million. We ended the fourth quarter with $32.6 million of cash and debt of $1.7 million for a net cash position of $30.9, an improvement of $16.9 compared to net cash of $14 million at the end of the third quarter, and an improvement of $172 million compared to a net cash of $13.7 at the end of our last fiscal year i'm also pleased to mention two additional lines first we just renewed our revolving hsbc credit facilities through october 2029 with a total capacity of up to 76 million dollars additionally as it's now been over five years since our ipo we have exited emerging growth status and are well prepared for the stock certification process to attest to the effectiveness of our financial reporting and disclosure controls Looking back, fiscal 2026 was a banner year that included record performance across many key operating metrics, including revenue, adjusted EBITDA, EPS, and free cash flow. Our financial results were driven by consistent performance throughout the year, supported by our differentiated strategy and increased traction in our AI-enabled solution offerings. Looking ahead, this momentum gives us confidence that our strategy will continue generating results that outpace our market as we head to fiscal year 2027. Forecasting the year ahead, our healthy balance sheets and cash flows are enabling us to continue to make smart investments to support increased capacity for anticipated growth, as well as to further extend our current AI leadership position. Reflective of our current position and forward momentum, we are providing initial first quarter and fiscal year 2027 revenue and adjusted EBITDA guidance. For fiscal year 2025, revenue is expected to be in the range of $700 to $715 million for 9 to 11 percent growth. Adjusted EBITDA is expected to be in the range of $90 to $94 million for 9% to 14% growth. For first quarter fiscal year 2027, revenue is expected to be the range $168 to $170 million for 11 to 12% growth, adjusted EBITD expected to be in range of 22 to 23 million for 13 to 18% growth capital expenditures for the year are expected to be in the range of 25 to 30 million our business is well positioned for today and the years ahead and we're excited about the momentum we have built as we head into fiscal year 2027 and beyond with that Bob and I will now take questions operator please open the line thank you ladies and gentlemen as a reminder to ask the question please press start 11 on your telephone, then wait for your name to be announced. To withdraw your question, please press star 11 again. Please stand by while we compile the Q&A roster. Our first question comes from the line of Jacob Haggerty with Baird. Your line is open. Hey, guys. Congrats on another great quarter here. Just a question real quick. Your growth has accelerated pretty nicely since the AI fears have kicked in, ironically. Are you guys already seeing benefits from AI? Is that part of what's driving this growth? Or can that be an accelerating factor in the years to come here? Hey, Jacob. It's Bob. And thanks for the question and appreciate you're being on the call. So here's my belief is our performance continues to stand out, and that's noticed by potential clients that are looking at us, etc. But when we do the announcement with Sierra, such a strong player in the AI world, it also helps them take notice, And it puts us, I think, into a different classification versus the rest of the pack and really moves us into that position of being a BPO player that can be their partner for today in the human world, but also be their partner as they now evolve in the bringing AI agents to market. And so it further differentiates us. And I think that's what we're seeing is the acceleration of our business, our traditional business, our business ability to win new logos. But it also now creates what we are really excited about is another dimension for growth. because if you think about our implementations, we go from a proof of concept to rapidly, you know, full deployment. We go to 20 to 40% of their enterprise volume as I highlighted in those case studies. Now, do you know how long that would take to hire to 20% to 40%, on the human side between training and hiring. It takes a long time to build that type of scale. And now we're building that scale almost immediately with the scale of the AI agent solution. So we think pathway to revenue for that is really exciting. So, we just think that that adds a whole other dimension of growth to our business. And like I said, in the face of the threat of AI. And we are out in front of it. So we actually truly believe we future-proofed this business. Yeah. No, that makes a lot of sense. And just a modeling question really quick. On the FQ4 tax rate, it was a bit lower. How do you think about that for the coming year? Like, should that go back to near 20% or does that stay structurally lower for a little bit? Good question, Jacob, and good to hear from you. You are right. So going forward, we'd expect our tax rate to continue to be in that 20 to 22 percent range. In the fourth quarter, we benefited from some discrete tax items, including a favorable resolution from a tax matter with the tax authority. So I think for modeling purposes, 20, 22 percent would be the right range. Awesome. Thank you, guys. Please stand by for our next question. Our next question comes from the line of David Page with RBC. Your line is open. Hi. Good afternoon. Thank you for taking my question. Congrats on the good results. Looks like a broad-based growth across all four verticals. So I was just wondering if you could provide a little bit more color on each vertical out into 1Q into 2027? Is growth going to be accelerating or, you know, where should we be focused on? Thanks so much. Sure. David, thank you for joining. Thank you for that question. And I like how you touched on that because we are seeing growth in our key verticals, and that's something that we believe is important, how we've built ourselves as a diversified business from a client and a vertical standpoint. Let's start with the healthcare, health tech vertical. We are doing an amazing job with the big payers, and the pipeline is really strong in that space with those players. And we feel like that will continue to fuel a lot of growth for us as we win those throughout the course of this year. Our pipeline is really strong there. But we've also won in what I'll call more specialty areas of the healthcare ecosystem, things like non-emergency medical transportation, where we're just winning deal after deal after deal. And so we're really excited because we have the strength of those that have massive budgets for CX, and then we're winning with the specialty companies that allow us to really kind of have a really strong one-two punch. When I think about the e-commerce world, we're doing very well in the e‑commerce world. We're winning new logos. We are winning as the e‐commerce world is looking for disruptive markets, low price points. Our Pakistan market is on fire, growing rapidly as are several of our other low-cost markets. But one area of growth there is we're just winning massive market share against our competitors by simply outperforming them, which is a really good position to be in because that's obviously then really sticky if you're outperformING, if you'RE growing with them. And then if you'Re bringing some of these innovative solutions. You become a more and more trusted partner. And so I think we're doing very well in that space. I'd say similarly in the travel transportation where we're winning. Look, we highlighted what we did with Philippine Airlines. Well, we're deferring and containing a lot of what calls that we're going to humans with AI, but we're doing that, we're winning market share and we're growing with them. And so we're able to win new businesses just based on kind of what we're doing as a business, our differentiated value proposition. As I look into 27, I feel really strong about the trajectory of the business. The nine new logos, I don't think are a one-off that we did in Q4. I really think that that is a combination of the brand that we've created, the differentiation that we continually highlight, and then our strong AI play, and in particular, AI agent play, where our competition in the BPO space, they are not leaning into this. And so we are well ahead of anybody in the pack. And And as clients look at that, they want a provider that can deliver successful AI agents. And that's the solution that we built with Sierra, leveraging the strength of them and the strength of us. We put it together. And as you can see, we're delivering the end. That's resonating and that's driving growth. So I feel really strong about the trajectory of this business. Great. That is very helpful. Thank you. Congrats on the good results. Great. Thank you. Yeah, we're really proud of what we've done. Thank you, ladies and gentlemen. I'm sure no further questions in the queue. I would now like to turn the call back over to CEO Bob Dickett closing remarks. Thanks, operator. And thanks all for participating today. As you can tell, we are really proud of the work that we have done here. And again, it's all driven by the best team in the industry. So I just want to thank them, a special call out to them. I appreciate all your efforts that you put out throughout the entire year. I couldn't be more proud of what you've done and what we've done as a company. Thank you all for joining us today, and we look forward to speaking with you shortly next quarter in November. Have a good night. Ladies and gentlemen, that concludes today's conference call. Thank you for your participation. You may now disconnect.